Disaster Services

If you need emergency help, please call (704) 378-4620.

For pictures of our disaster volunteers in action, click here.

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Disaster Service responders receive free specialized Red Cross training to prepare them to execute vital tasks in field operations, disaster assessment, mass care, sheltering and mental health operations. Flexible schedules let each Disaster Services volunteer develop his or her own individual Red Cross schedule.  Disaster Action Teams are on the frontlines of providing emergency assistance and are the first face of the American Red Cross that people see after they have experienced a local disaster.  They are out on the streets and in the communities, day and night, to meet the needs of families and residents with food, clothing, temporary housing, mental health support and emergency supplies.  In the Mecklenburg-Iredell area, the most common disaster to which the Red Cross responds is house and apartment fires.  The Disaster Action Teams work closely with the fire department to assist disaster clients in a timely and efficient manner, while assuring that their basic needs are met.

Disaster Preparedness

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The Greater Carolinas Chapter of American Red Cross engages in on-going preparedness activities to help people prepare for disasters and/or emergencies before they happen through the sharing of information, community presentations and public service announcements. Our goals are:


  • Increasing public awareness of the natural and human-caused hazards that threaten them.
  • Educating members of the community to help them prevent, prepare for, respond to and reduce the severity of disasters.
  • Ensuring that people are aware of risks in their communities and know the appropriate actions to take to reduce injury, loss of life and loss of property.
  • Motivate people to take these steps

Disaster can strike quickly and without warning. It can force you to evacuate your neighborhood or confine you to your home. What would you do if basic services--water, gas, electricity or telephones--were cut off? Therefore, the best way to make your family and your home safer is to be prepared before disaster strikes. Learn how you, your family, business, or organization can better prepare for disasters and emergencies by requesting a disaster preparedness presentation.