Collaborating to Ensure Effective Service Delivery
Collaborating to Ensure Effective Service Delivery course is designed to prepare Red Cross employees and volunteers to establish collaborative relationships that contribute to coordinated disaster response and help to ensure inclusive and effective service delivery. This course will also prepare participants to begin conducting liaison activities in a chapter and establish a foundation upon which they can build toward a career as a liaison in the Disaster Services Human Resources (DSHR) system. This course is a prerequisite for Fundamentals of Chapter Disaster Operations Management being held in June during Advanced Training.
Available Classes
8:30 a.m. to 5 p.m. May 5-6 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Fundamentals of Disaster Assessment
Fundamentals of Disaster Assessment is designed to introduce the critical role of Disaster Assessment, explore related preparedness tasks, learn how to collect and communicate disaster assessment information, and become familiar with how disaster assessment information supports management and service delivery decisions. This course is a prerequisite for Fundamentals of Chapter Disaster Operations Management being held in June during Advanced Training.
Available Classes
8:30 a.m. to 5 p.m. May 13 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Health Services Response
Health Services Response is an instructor-led workshop designed to orient licensed or certified health professionals to the roles and responsibilities of a Health Services Service Associate when working on behalf of the American Red Cross to meet the disaster-related health needs of clients. These activities require workshop participants to apply their professional knowledge, experience and critical thinking abilities to the work-related challenges experienced by Red Cross workers who provide immediate assistance to clients in the aftermath of a disaster.
Available Classes
9 a.m. to 3 p.m. Sept. 26 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Requirements:Prerequisites: Health Services Response is intended for Red Cross employees and volunteers with a current professional license or certificate to practice as a CAN, EMT, LPN/LVN, PA, RN or MD and who are interested in working in their relief operation and functions as health professionals within the Health Services Protocols.
International Humanitarian Law
IHL is the body of rules and principles that seeks to save lives and alleviate suffering during armed conflict. The sources for IHL are the Geneva Conventions of 1949 and their additional protocols. Course objectives are an increase the understanding of and respect for Human Dignity; International Humanitarian Law; Who and What IHL protects; How IHL protects people; The importance of a public understanding of IHL; Meeting IHL and fundamental principles challenges in American Red Cross work.
The course will be 10 a.m. to 3:30 p.m. Friday, April 17, at the Sadie Fowler Disaster Center, 2401 Park Road, Charlotte.
To register, call 704.378.4634.
Total Diversity
A skill-based training program that provides tools for achieving total diversity in our people, programs and services. It focuses on the critical skills you need to be effective in working with and serving in diverse communities.
Available Courses:
8:30 a.m. to 5 p.m. May 11 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Client Assistance System
Introduces caseworkers to the role of issuing Client Assistance Cards by interviewing clients, filling out the proper forms and activating Client Assistance Cards via phone.
Available Classes
9 a.m. to 1 p.m. May 18 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
9 a.m. to 1 p.m. Sept. 28 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
9 a.m. to 1 p.m. Nov. 16 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
9 a.m. to 1 p.m. Nov. 23 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Requirements:*Requires Client Casework: Providing Emergency Assistance
Client Casework
This course trains volunteers to properly receive and issue Client Assistance Cards during a local disaster response and on a disaster relief operation.
Available Classes
9 a.m. to 5 p.m. May 4 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
9 a.m. to 5 p.m. Aug. 17 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
9 a.m. to 5 p.m. Sept. 14 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
9 a.m. to 5 p.m. Nov. 2 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Community Disaster Education
When a fire, flood, earthquake, hurricane, or other emergency occurs in your community, you can count on your local Red Cross to be there to help you and your family. A key part of being Red Cross Ready is being prepared. The Greater Carolinas Chapter can provide several community disaster education seminars.
To view a list of these courses, click here.
DAT Workshop
DAT Workshop is an extension of Intro to Disaster by allowing the volunteer to attain training, knowledge, and implementation of skills needed to respond to a local disaster within an hour of notification, or when the site is deemed safe by the emergency on-scene command.
Available Classes
6-9 p.m. April 20 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
6-9 p.m. May 14 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
6-9 p.m. May 21 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
6-9 p.m. Aug. 6 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
6-9 p.m. Aug. 18 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
6-9 p.m. Oct. 8 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
6-9 p.m. Oct. 14 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
6-9 p.m. Nov. 4 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
6-9 p.m. Nov. 12 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
6-9 p.m. Dec. 7 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Requirements:Must have taken Introduction to disaster
Defensive Driving
Provides information on how to protect yourself and others while defensively driving on the road.
Available Classes
9 a.m. to 12 p.m. April 16 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
9 a.m. to 12 p.m. May 14 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
9 a.m. to 12 p.m. Aug. 13 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
9 a.m. to 12 p.m. Sept. 26 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
9 a.m. to 12 p.m. Sept. 29 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
9 a.m. to 12 p.m. Oct. 15 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
9 a.m. to 12 p.m. Dec. 2 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Disaster Assessment
Introduces the critical role of disaster assessment, explore related preparedness takes, learn how to collect and communicate disaster assessment information and become familiar with how disaster assessment info supports management and service delivery decisions.
Available Classes
9 a.m. to 12 p.m. Sept. 12 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
9 a.m. to 12 p.m. Sept. 2 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
To register, call 704.378.4634.
Requirements:*Requires the volunteer to have completed Fulfilling Our Mission: Translating Your Compassion into Community Action (DSGEN200A) - Completing a New Volunteer Orientation satisfies this requirement.
ERV Class and Road Study
This course provides learners with the opportunity to learn about and use an Emergency Response Vehicle (ERV) and all related equipment. The course consists of two parts that participants must complete: an instructor-led study and ERV orientation and road test.
ERV: Class Study
6:30-9:30 p.m. May 8 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
6:30-9:30 p.m. Sept. 4 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
6:30-9:30 p.m. Nov. 13 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
ERV: Road Study
8 a.m. to 4 p.m. May 9 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
8 a.m. to 4 p.m. Sept. 5 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
8 a.m. to 4 p.m. Nov. 14 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Requirements:*Requires the volunteer to have completed Mass Care Overview (ARC 3068-1), have valid drivers license and satisfactory DMV report, and Defensive Driving Certificate. Volunteer must also come both days to receive credit for completing this course.
Logistics Overview and Simulations
Provides participants with an overview of the Material Support Services group and the activities associated with it.
Logistics Overview - Available Classes
6-9 p.m. Aug. 3 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
6-9 p.m. Oct. 6 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
Logistics Simulations - Available Classes
6-9 p.m. Aug. 4 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
6-9 p.m. Oct. 7 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
Logistics Overview and Simulations - Available Classes
9 a.m. to 4:30 p.m. Oct. 17 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
To register, call 704.378.4634.
Requirements:*Requires participants to have completed Fulfilling Our Mission: Translating Your Mission: Translating Your Compassion into Community Action (DSGEN200A) - Completing the New Volunteer Orientation with satisfies this requirement.
Mass Care Overview
This course provides an overview of the activities performed by the Mass Care group on support of a disaster relief operation. Participants will be employees and volunteers of the Red Cross and other agencies and community leaders who wish to serve n or work with Mass Care group activities on a disaster relief operation.
Available Classes
6-9 p.m. April 22 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
9 a.m. to 12 p.m. July 23 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
To register, call 704.378.4634.
Mental Health Overview
Introduces participants to ways Disaster Mental Health supports disaster relief workers and people affected by disasters. This course is designed primarily for persons within the mental health field who are involved in Red Cross disaster response and who wish to better understand and work more closely with DMH.
Available Classes
6-9 p.m. April 27 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
6-9 p.m. Oct. 26 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Requirements:*Requires a license or certification in the mental health field.
National Deployment 101
Provides information for volunteers desiring DSHR groups/activities to learn from a senior volunteer about deployment.
Available Classes
6-8:30 p.m. April 15 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
6-8:30 p.m. May 7 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
6-8 p.m. July 16 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
6-8 p.m. Sept. 23 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
6-8 p.m. Nov. 24 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Psychological First Aid
The course provides a framework for understanding the factors that affect stress responses in disaster relief workers and the clients they serve. In addition, it provides practical suggestions about what you can say and do as your practice the principles of Psychological First Aid.
Available Courses
6-9 p.m. May 14 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
9 a.m. to 1 p.m. May 20 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
6-9 p.m. Sept. 16 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
9 a.m. to 12 p.m. Oct. 10 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
6-9 p.m. Nov. 18 at the Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte 28203
To register, call 704.378.4634.
Shelter Operations/Simulations
Shelter Operations and Shelter Simulations is a combined class with Shelter Operations designed for the learners to acquire knowledge of Red Cross policies and procedures for setting up, running, and closing a shelter during a disaster. Shelter Simulations allows the participant to apply what they have learned from the previous training in Shelter Operations.
Shelter Operations/Simulations
9 a.m. to 4 p.m. Aug. 8 at the Troutman Fire Department, 125 N. Main St., Troutman, NC 28166
Shelter Operations
6-9 p.m. April 28 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
Shelter Simulations
6-9 p.m. April 29 at the American Red Cross, Sadie Fowler Disaster Center, Classroom 1, 2401 Park Road, Charlotte, NC 28203
To register, call 704.378.4634.